HIPAA-compliant translation of medical records, consent forms, discharge instructions, and patient communications for hospitals, clinics, and health plans. We sign a Business Associate Agreement first. Qualified medical linguists, encrypted delivery, 300+ languages.
Under 45 CFR 164.502(e), a covered entity must have a signed BAA in place before disclosing PHI to any vendor — including a translation vendor. If a translation company can't sign a BAA, it can't lawfully touch your patients' records.
Tell us about your organization. We'll return a BAA and pricing — no PHI needed to start.
The moment a hospital forwards a patient's discharge summary or intake records to be translated, it is disclosing protected health information to a third party. Whether that's lawful comes down to one question: is the translation vendor a HIPAA business associate with a signed BAA?
A translation or interpretation vendor that handles PHI on your behalf is a business associate under HIPAA — exactly the kind of service provider the law had in mind. Emailing records to a bilingual staffer's relative, pasting them into a free web translator, or using an offshore vendor with no compliance program are all disclosures that, without a BAA and safeguards, are potential violations independent of whether the data is ever breached. HIPAA civil penalties run into the tens of thousands of dollars per violation, and the absence of a BAA is a recurring theme in OCR enforcement settlements.
We execute a BAA with every healthcare client before any PHI is shared — defining permitted uses, safeguards, breach reporting, subcontractor obligations, and return/destruction of PHI.
PHI moves through encrypted transfer with access controls — never plain email. Files are returned or destroyed at the end of the engagement.
Credentialed translators with clinical terminology expertise. Any machine-assisted workflow includes mandatory human review by a qualified translator, per the 2024 Section 1557 rule.
Section 1557 of the Affordable Care Act prohibits national-origin discrimination — including limited English proficiency (LEP) — in any health program receiving federal financial assistance (most hospitals and clinics accepting Medicare or Medicaid).
We deliver both qualified written translation and qualified interpretation (OPI/VRI) — so you can satisfy HIPAA and Section 1557 without stitching together vendors. Accredited hospitals also face Joint Commission expectations to identify and document patient communication needs, including language; read our Joint Commission 2026 language access guide and HIPAA medical translation explainer.
Informed consent, HIPAA notices, registration and intake packets.
Discharge summaries, medication guides, after-visit instructions.
Clinical notes, histories, lab results, operative reports.
EOBs, member handbooks, notices, and portal content.
Veteran-owned, ATA-member language partner to hospitals, clinics, and health plans nationwide. We'll return a Business Associate Agreement and pricing — no PHI required to start.