← Back to Taika Language Services

Privacy Policy

Last updated: June 2026

Taika Language Services ("Taika," "we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect information when you use our website, client portal, and services.

Information We Collect

We collect information you provide directly, including your name, email address, organization name, and project files when you submit a translation or interpretation request. We also collect usage data such as pages visited and feature interactions to improve our services.

How We Use Your Information

We use your information to deliver translation and language services, communicate with you about your projects, send service-related notifications, and improve our platform. We do not sell your personal information to third parties.

Document Confidentiality

All documents submitted for translation are treated as strictly confidential. Our translators and staff are bound by confidentiality agreements. We do not retain your documents longer than necessary to deliver your project and comply with applicable law.

Data Storage and Security

Your data is stored securely using industry-standard encryption. Our client portal uses Supabase (hosted on AWS) with row-level security. We use HTTPS on all pages. We implement technical and organizational measures to protect your information against unauthorized access.

Third-Party Services

We use the following third-party services to operate our platform:

Each service has its own privacy policy. If you have questions about how a specific service handles your data, please contact us.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at ceo@taikatranslations.com. If you are located in the EU or California, you have additional rights under GDPR and CCPA respectively.

Analytics & Cookies

Our website uses cookies in two ways:

GA4 cookies set when analytics are accepted: _ga, _ga_GZBSYL1ZWT. These cookies expire after 2 years.

Changes to This Policy

We may update this policy from time to time. We will notify registered portal users of material changes by email.

Contact

Questions about this policy? Contact us at ceo@taikatranslations.com or visit our contact page.